1. Scope
This policy explains how TransHub Technologies & Facilities Pvt. Ltd. handles information submitted through this corporate mobility website and its enquiry form. Final legal wording requires company and legal review before production use.
2. Information collected
An enquiry may include a visitor’s name, optional company name, email address, phone number, city or operating location, service type, vehicle preference, contract duration, expected start date and time, requirement size and general transport details.
Technical anti-spam fields, submission timing, IP-derived security information and basic server logs may also be processed to protect the form and website.
3. TransHub AI
TransHub AI sends your question and recent conversation through this website’s backend to an external AI service provider, currently Cloudflare Workers AI, to generate informational responses. The chatbot cannot confirm bookings; pricing and availability require confirmation by the TransHub team.
The website uses no chatbot database and does not intentionally persist conversations in this version. Messages stay in browser memory and are not saved in cookies or browser storage. The conversation resets when the page is refreshed or closed. IP-derived request counters are used to limit misuse without storing messages.
Do not enter passwords, payment-card details, government identification numbers, confidential corporate secrets or sensitive personal information in the chatbot.
4. How information is used
- respond to enquiries and maintain relevant business communication;
- review transport requirements and prepare a service proposal;
- coordinate a requested service after it is separately confirmed;
- prevent spam, misuse and technical disruption; and
- review and improve website operation.
5. Sharing and retention
Enquiry information may be shared internally with people who need it to assess, respond to or coordinate the requirement. Relevant information may also be shared with service providers where reasonably necessary for a requested and confirmed service.
Information should be retained only as long as reasonably needed for the enquiry, business records, security, legal obligations and dispute handling.
6. Contact
Questions about this policy may be submitted through the Contact page.